Refund policy
Exchange & Return Policy
We want you to love what you wear. Here’s everything you need to know about exchanges and returns:
✅ Size Exchanges Now Available
Need a different size? We’ve got you.
- Items must be new, unused, with original packaging and tags
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Customer will bear all shipping fees (both ways) for size exchanges
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DM us on Instagram before sending anything back
⚠️ Defective or Damaged Items
Let us fix that for you.
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Report any defects within 7 days of receiving your item
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Send us a DM on Instagram with a short description and images
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Once verified, we’ll arrange for a replacement at no extra cost
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If a replacement isn’t available, we’ll issue a full refund, including shipping
🚫 Items Not Eligible for Return or Exchange
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Sale items
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Made-to-order or personalized items
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Pre-order items
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Items not returned in original condition
📦 Return Conditions
To qualify for a return or exchange:
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Product must be unused, unwashed, and unworn
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Must include original tags and packaging
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No visible damage or alterations
Returns that don’t meet these conditions will not be accepted.
🔒 Before You Ship Anything
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Wait for confirmation from us before sending your return
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We are not responsible for lost or unconfirmed parcels
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We recommend trackable shipping and/or shipping insurance for your peace of mind
Still unsure? DM us anytime on Instagram—we’re here to help 💬
